Appointments
Before requesting an appointment with one of our clinicians, it may be worth looking at our self-referrals page to check if a surgery appointment is needed for the service you require.
How To Request An Appointment
You can request an appointment in the following ways:
- Online by visiting the Consulting Room
- Using our online services – Patient Access. If you are not registered for online services and you would like to register, please complete our Register For Online Services Form
- By calling the practice on 0121 545 1430
- By visiting the practice
Cancelling An Appointment
If you are unable to keep an appointment, please let us know 1 hour before your appointment as this may enable someone else to be seen.
You can cancel your appointment in any of the following ways:
- Using our Cancel an Appointment Triage
- Via Patient Access
- Via GP Connect
- By calling the practice, please visit our Contact Us page
Evening and Weekend Appointments
Spark Medical Group is a member of My Healthcare and can offer evening and weekend face to face GP, Nurse and Healthcare Assistant appointments from Burbury, Fernbank, Fernley, Harborne, River Brook and West Heath Hubs. The extended hours appointments will be booked by our reception staff as usual but patients will be seen at whichever Hub is the most convenience for them. The addresses of the 5 Hubs plus the telephone numbers to ring if you needed to cancel or change an appointment are:
- Burbury Medical Centre, 311 Burbury Street, Birmingham B19 1TT. Appointment cancellation telephone 07424 041608
- Fernbank Medical Centre, 508-516 Alum Rock Road, Birmingham B8 3HX. Appointment cancellation telephone 0121 326 3600
- Fernley Medical Centre, 560 Stratford Road, Birmingham B11 4AN. Appointment cancellation telephone 07561 109028
- Harborne Medical Practice, 4 York Street, Birmingham B17 0HG. Appointment cancellation telephone 0121 427 5246
- Khattak Memorial Surgery, 309 Bolton Road, Small Heath, Birmingham, B10 0UA. Appointment cancellation telephone 07909 254613
- River Brook Medical Centre, 3 River Brook Drive, Birmingham B30 2SH. Appointment cancellation telephone 0121 433 8910
- West Heath Medical Centre, 194-196 West Heath Road, Birmingham B31 3HB. Appointment cancellation telephone 0121 483 2122
We are also able to offer our patients telephone consultations with either a GP or pharmacist based in MyHealthcare’s Virtual Hub at West Heath Medical Centre. The call will be booked by our reception staff for a time that is convenient to you.
Please ask a member of our staff if you would like further information.